A relevant expert from our team reviews your inquiry and responds within 1 business day. If your request involves a service consultation, we'll typically schedule a 30-minute discovery call to understand your needs before proposing a tailored approach.

For active clients with an incident response retainer, our CSIRT team provides dedicated 24/7 emergency channels with a target initial contact time of under 15 minutes. If you're not yet a client and need urgent help, reach out through the contact form or email us — we'll respond as quickly as possible.

Yes. While our headquarters are in Jakarta, we serve clients across Indonesia and the broader ASEAN region. Many of our services — including consulting, adversarial simulation, and managed security — can be delivered remotely or on-site as needed.

Our proprietary framework is available through exclusive executive briefings. Mention 'Framework Briefing' in your message, and our team will arrange a private session tailored to your organization's context.

Our team holds  professional certifications including CISSP, OSCP, CISM, CEH, GCIH, CISA, CRISC, and ISO 27001 Lead Auditor. Our practice is aligned with NIST CSF, MITRE ATT&CK, and ISO 27001/27002 frameworks.

We deliver end-to-end services from advisory to 24/7 operations under one roof — no vendor handoffs. Our assessments are honest and independent. And we deeply understand Indonesia's regulatory landscape and threat environment.