Are you a proactive problem-solver who thrives in a “get it done” environment? We are looking for a Network Security Engineer to join our growing team. This is a role for those who value autonomy, hate rigid bureaucracy, and want to see the real impact of their work on global security landscapes.
At Punggawa, we combine a creative and rigorous approach to cybersecurity. You will work alongside accomplished leaders to deploy disruptive solutions and ensure our clients’ digital assets remain impenetrable.
What Makes This Role Great?
Total Autonomy: No “dumb managers” or rigid working hours. We value real responsibilities and results over enterprise red tape.
Friendly & Open Culture: Join a team of smart, talented people who are passionate about tech.
Continuous Growth: Expand your knowledge across various business industries and stay at the cutting edge of security threats.
Impactful Work: Create content and solutions that help our users on a daily basis.
Job Description
- Serve as the primary technical advisor for customers on network security solutions
- Provide technical expertise on firewalls, VPN, IDS/IPS, WAF, and network security architecture
- Support customers during deployment, configuration, tuning, and optimization of network security systems
- Perform troubleshooting and root cause analysis for network and security incidents
- Conduct security health checks, configuration reviews, and best practice assessments
- Work closely with SOC, NOC, Engineering, and Presales teams to resolve customer issues
- Translate customer requirements into secure network design and recommendations
- Assist in incident response and post-incident analysis when required
- Prepare and deliver technical documentation, reports, and recommendations
- Manage technical escalations to vendors and principals
- Stay up to date with network security threats, technologies, and best practices
Requirements
- Bachelor’s degree in IT, Computer Science, Information Systems, or related field
- 3+ years of hands-on experience in Network Security or Security Engineering
- Strong knowledge of:
- Firewall platforms (FortiGate, Palo Alto, Cisco, Check Point, or equivalent)
- VPN technologies (IPSec, SSL VPN)
- IDS/IPS, WAF, Network Segmentation
- Solid understanding of networking fundamentals:
- TCP/IP, Routing & Switching, VLAN, DNS, WAN
- Proven experience in troubleshooting network and security issues
- Experience handling customer-facing technical roles is a plus
- Ability to explain technical concepts clearly to customers
- Strong documentation and reporting skills
- Certifications are a plus:
- CCNA / CCNP
- Fortinet NSE / Palo Alto PCNSE
- CompTIA Security+
- Able to manage multiple customer environments and priorities
